![]() Please ensure you review the cancellation policy attached to your reservation as these vary, and in some cases include non-refundable, non-changeable reservations. Please ensure the passport or photo-id presented on check-in matches the guest’s name you indicate when you confirm your booking. You must be a Velocity Member to redeem Points for hotel stays. Any additional direct payments required at time of pick up, are not included. Points cannot be earned on redemption bookings made with Points or a combination of Points plus pay. You can use your Points to cover a partial amount or the full amount of the car rental rate including taxes and surcharges. Redemption levels are subject to change at the discretion of Velocity Frequent Flyer. The actual Points required vary depending on the vehicle, rental brand, rate type, time of booking and date for which the booking is made. The minimum Points required to redeem a rental car via Rocket Travel Cars is 2,000 Velocity Points. Please note that prepaid redemption bookings for Car Hire are non-refundable within 48 hours of travel. Partial refunds of Points are not available. If your booking qualifies for a refund, the total number of Points used for the booking can be refunded. You may be entitled to a refund under the Australian Consumer Law in certain circumstances. If you are booking a car for someone else, please ensure the passport or photo-id presented at vehicle pick up matches the driver’s name you indicate when you confirm your booking. You must be a Velocity Member to redeem Points for car hire. All bookings made through this platform are subject to Rocket Travel terms and conditions. Velocity Frequent Flyer members can earn or redeem Points for car hire bookings made via Rocket Travel Cars. Fees calculated in the examples are correct as at 2 June 2023. ![]() Taxes, fees and carrier charges are payable in addition to the Points required, these are quoted at the time of booking and are subject to change. View UpgradeMe Points Terms and Conditions.ĥ. ![]() A break in the journey includes: (a) a stopover, which means: (i) in an Australian domestic itinerary, a break of journey at an intermediate point when onward travel does not take place on the same calendar day and (ii) for all other itineraries, including those containing a domestic to international connecting flight, when a passenger arrives at an intermediate point and is not scheduled to depart within 24 hours of arrival (b) a change in class of travel within the journey or (c) a change in operating airline where the airlines are located in different Reward Seat Points tables.Ģ. Where there is a break in the journey, the Points required is calculated on a per sector basis. The Points required for a Reward Seat will be based on the total miles for all sectors in a one way journey, except where there is a break in the journey. ![]()
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